Refund Policy

The WaterStop Shop will accept goods for return for up to 30 days from the date of purchase. You may choose between a full store credit (valid for 6 months from the date of purchase) or a refund – all refunds will incur a 15% re-stocking fee.

Any products specifically ordered for a customer will not be accepted for return under any circumstance unless required by law. Please be advised that we base product quantities on the information given to us at the time of sale.

We will NOT accept product returns if you over or underestimate your job or do NOT meet the recommended coverage as per manufacturers specifications.

Please retain your invoice as proof of purchase.